Your Full Service Arizona Plumber
Your Full Service Arizona Plumber |
• TestimonialsLetter of Recommendation from KNC Contracting
Letter of Recommendation from DAS Builders Letter of Recommendation from TW Lewis Company Thank You Letter from TW Lewis for Winning the National Housing Quality Gold Award for 2009 NHQ Gold - True to the Core NHQ Gold - Proffesional Builder October 2008
"Very trustworthy, realistic, reliability is apparent. The gentleman Rick was detailed in his explanation of what is needed to do the job. The clarity of job breakdown and why certain approaches for his job completion was given and understandable. That transparency is what makes for a trustworthy company. The technician/service manager stated the job entailed lots of drywall cutting flat room and lack of attic work space. He explained what's involved with the line drops, where they would have to go, whether tile would have to be interrupted, that drywall repair is not included, that Aquapex would be used, tied down every 36 inches and so forth. I very much appreciate the explanation."
Rashawn G. High School Teacher
"Excellent - Showed up on time. Was knowledgeable, neat, pleasant and did a fine job."
William L. Retired
"I had an excellent feeling that the job would be done correctly. I had been very upset at an original leak, but when a second leak came I was totally upset. After the work was done, It left me with a feeling of calm. Good service - polite. Excellent workmanship and knowledge in doing the job. I can return to normal living. I am grateful."
Harriet S. Retail Clerk
"Excellent friendly technicians. A new water heater and hot water."
Chris N. Construction
"The job turned out to be harder than expected and your guys did a great job very quickly. A totally positive experience. You have great employees working for you. They did not give up on the job when big obstacles turned up. They were able to be creative on the repairs when others might have given up. You have very friendly, personable, and knowledgeable employees."
Thomas from Thomas Bishop Automotive Owner
"Excellent - Knows and answers all questions. Your employee was patient - prompt and professional. Willing to tell the story and what could go wrong with the project. I wish I could have a employee like this person. His honesty and professionalism is a great asset for your company."
William R. Broker
"I felt that it was great. Everyone was very nice and helpful. My refrigerator broke and someone came out to fix it before my scheduled date. Good customer service. Good price. A good plumbing experience."
Tyson I. Band Manager
"Good Service, Knowledgeable installer. Courteous installer willing to answer questions. Toilets & urinals that work properly. Dependability."
Bill from New Magma Irrigation Admin Assistant
"Excellent! Rick was thorough, professional and worked quickly to get the job done. I was thrilled that I got an appointment quickly and that the plumber was on time, and very good. The costs were given before service began. Competent. Polite. The job was explained to Rick before he arrived. I was called 20 minutes prior to his arrival. He was very good and we were thrilled to have hot water. I would make sure you do what you need to keep Rick as an employee."
Carolyn K. Sales
"Relief! Your employee was friendly, polite took time to explain service without plumber 'jargon', but in easy to understand language. An end to a nightmare!"
Sharon W. Clinical Social Worker
"Good. Timing and fast service. The ability to move on with renovating our kitchen"
Jeff H. Drafter
"Excellent. Rick arrived within an hour of the call and was very neat, clean, and polite. He explained everything that was going on and solved the problem. He was honest and did not try to lie to me and con me into having to buy a new pump. He diagnosed the problem and fixed it promptly. Rick is an asset to your company so please give him the recognition he deserves! And a raise!! The girls on the phone were also prompt and courteous! Thanks for everything, based on this experience you will have all my plumbing business. Keep up the good work."
Tina V. Consultant
"Excellent. Timely response, repairs performed, courteous. Rickey and the office scheduling staff are great."
John E. Homeowner
"Quick, professional, and friendly. Cooperation - He listened and offered information we could understand about the problem. Peace of mind!"
Allen A. Retired Engineer
"Excellent. Rick was very professional and pleasant. He did a great job! We now have running water. I would certainly use Gilbert Plumbing again. Thank you!"
Jane D. Homeowner
"Excellent services by Rick. He represents Gilbert Plumbing and himself in a totally professional manner. He explained everything in depth. Honesty and professionalism."
Percy S. County Government
"Wonderful! Rick came to my house, was polite, informative, and efficient. He was in and out of here in no time - with everything working great. Honest and efficient. Quick and Honest service! And a working toilet!"
Darci C. Teacher
"Excellent! Quick service, friendly and pleasant technician, helpful, found and repaired the problem"
Mary S. Homeowner
"I think Rick and Santiago were very determined to find the problem, and they were very sensitive to our situation. Determination, patient, polite and clean. Overall with how bad our situation was, they made it easier for us."
Ellen K. Homeowner
"Good job overall. Experience of employees evident in work practices of Rick and Santiago. Excellent listening skills on Rick's part - Absolutely necessary in diagnosing problem. Confidence that the job was completed correctly with proper materials, by a knowledgeable crew. Excellent job. Hot water with no sub-slab leak. Many thanks."
John S. Self Employed
"Very satisfied. Arrived on time. Very important to me. Very respectful of my home. Advice on future needed work. I had no idea what the water pipes involved with my home detailed. It was explained to me very clearly."
Carolyn L. Change Analyst
"Excellent and efficient. Very fast and good work. Added water filter to my system in accordance with warranty requirements. Clean drinking water."
John M. Military Pilot
"I'm very satisfied. Your staff were friendly, efficient and careful to clean up. In addition, they came to our house on-time. Very rare these days. They explained what they were doing - in advance."
Doug P. CEO
"Excellent. Punctual. Attention to detail."
Rich E. Homeowner
"Very good. Rick was on time, worked diligently, and cleaned up well. Rick is knowledgeable and hardworking and I think the valve flows from that."
Kenneth J. Lawyer
"Very good. Rick was excellent in providing step by step details on what he was doing. At the initial meeting Rick discussed all options for repair after determining the problem. I knew that the noise I heard was not normal and was leaking water from the pipes. Need to act upon something different to have it checked out."
Edward R. Rental Agent
"Excellent. Our Grundfos circulation pump failed an Gilbert Plumbing installed an upgraded model with a built in timer and temperature sensor that is energy saving as well. The workers were good natured considering they had to run pex lines through our attic in 100 degree plus temperature. The clean up was very professional. The supervisor, Rick, was very responsive and explained in detail what was done in an intelligent manner. They also completely re-plumbed house to correct a series of leaking copper pipe."
Allan W. Attorney
"Excellent - Completely satisfied. Ricky has in depth knowledge and is very skillful. We now have peace of mind that the job was well done regarding faucet function and garbage disposal. Everything functions properly."
Rich & Pat P. Retired MD
"Excellent - Outstanding! Excellent customer service attitude. Kept work area clean. Friendly."
Jeffrey B. Self Employed
"Very Good! When I called at 6:15 A.M. in a panic, you provided us with assurance that you would have someone out within an hour or so. You were courteous and professional. Knowing that you provide quick service at all times and that the job will be done quickly with quality workmanship. I was surprised you even answered the phone that early in the morning! Excellent service - Courteous, prompt, and fair (warranty of product & labor cost)."
Terry L. Retired
"I am very satisfied. The plumber was very professional and explained what he was doing and showed me the work he did (he also gave me recommendations for maintenance). His friendly but professional attitude, the cost of the job was not as expensive as I thought it would be. Your worker did not take advantage of the repair that needed to be done and the cost was not inflated. He came in, did the work, and took the time to show me what he did. A professional job - well done. I was going to have a friend do the work, but I am really glad I had the job done professionally. It gives me relief to know Gilbert Plumbing will stand behind the job!"
Sharon J. Manager - Department of Health
"Excellent. Your tech, John, was outstanding. He was friendly but professional. He gave us advice regarding our system and how we could make improvements. Expedient and timely service. Educational info about how to control our hot water system. We now have a better understanding about how our water heater works and the proper care we should take on an extended vacation."
Stanley C. Retired
"Excellent and prompt service. Your service man got right to the job and did it professionally. He was creative in being able to deal with a difficult repair (pipe broken near to the wall) - totally fixed. Assurance of professional and quality service. I especially appreciate the skill and friendliness of the service man. I would definitely call on you again. Your timeliness and reputation per trade partners."
Curtis C. Retired
"I was VERY VERY impressed with John S. He was very nice and professional. I have never been treated with such courtesy. In the future I will only call on Gilbert Plumbing as my plumber."
Kim N. Homeowner
"AWESOME site, THANK YOU for the Shower Temp Change Video!!!!"
Steven D. Website Visitor
"I just wanted to pass on info about a great plumber. Our hot water heater went out after only three years. We called Gilbert Plumbing Co because we saw them on the internet and they have a large presence w/ installation of solar hot water heaters (we planned on installing solar if we needed to replace the heater). They came out and let us know our original heater was under warranty. They arranged everything to replace it w/ no charge except installation fee. Originally it looked like we were going to have to wait a week for a replacement heater to be shipped (ours is an unusual size). We were so disappointed as we were FREEZING taking showers and couldn't really run the dishwasher. In an act of great customer service, Gilbert Plumbing arranged to have a heater sent from Prescott Valley and we got it installed in two days! Everyone I worked with at the company was amazingly professional and prompt. We've had our issues w/ plumbers before, so I am glad to finally have one I'll always call for any further needs and one I feel very comfortable recommending."
Colleen S. Homeowner
"I wanted you to know how much my wife and I appreciated the outstanding job you and your staff did in the installation of our Solar Hot Water system on our residence. Every step of the way, from the time you explained the benefits of the system through the time the installation was completed, we marveled at how professional all of those individuals associated with Gilbert Plumbing carried themselves. As an architect, and retired general contractor, I have had more than 3 dozen years in the area of construction. After all those year and having worked with hundreds of subcontractors, I certainly wish I had come across your organization prior to my retirement. It would have been a pleasure working with you for more than this one project. Now that the system has been installed a couple of months, and I have seen the economic benefits from my monthly gas bill, I can see that the payback will be a pretty short time period. Until you explained it, I was unaware of the various credits and incentives that were offered by our utility company as well as the federal government and that of the State of Arizona. Please feel free to use me as a referral should you have any potential clients who are considering using your company to do their plumbing work and/or to install a Solar Hot Water system."
Jeffrey B. Architect Scottsdale, AZ
"John came out and did an excellent job and I was very pleased with the work he did... Bottom line is in my opinion, Gilbert Plumbing 'ROCKS' in both service and support..."
Jeff H. Homeowner Mesa, AZ
"I just want to thank you for your fine and prompt service yesterday. Rick came out immediately and was wonderful. You guys responded very quickly, and had your repair man at my house within an hour after that.
The house isn’t floating away, so I guess the repair worked. I’m sure glad we used Gilbert Plumbing."
Glen C. Homeowner Phoenix, AZ
"Outstanding! A++++! Rick was awesome and Gilbert Plumbing listened to my problem and fixed it immediately. You have it all covered and more!"
Robin B. Realtor Scottsdale, AZ
"Excellent! Quality work, timely service, and friendly. A true life saver. Rick understood the issues, explained the source and potential solutions. He explained the work once it was completed. He also gave recommendations about other problems."
Paige F. Social Worker Goodyear, AZ
"Absolutely fabulous. Rick was on time, knew what he was doing, and was very personable. I have a home warranty but felt Gilbert Plumbing put it in and they should know what to do."
Carlotta M. Realtor Goodyear, AZ
"Excellent. Fully explained the problem - causes and cure. Explained how to avoid future issues. Rick did an outstanding job. I will highly recommend him and Gilbert Plumbing."
Craig B. Mortgage Banker Chandler, AZ
"Great care and coordination to assure a perfect project. Crew friendliness while still maintaining a professional work ethic. The quality of work by a previous plumbing company I used was extremely poor."
Alice A. Retired Goodyear, AZ
"The Gilbert Plumbing crew repiped my entire house, replacing polybutylene pipe from 1994 with PEX pipe.They worked hard for two days. They cleaned up debris and carried it away. Their work appears to be first rate. I highly recommend Santiago's crew. I was pleased by the trustworthiness of the workers both professionally and personally."
Virginia S. Retired Educator Cave Creek, AZ |
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