Continuous Training. Each plumbing phase group of certified installers have team leaders from among their ranks that coordinate weekly feedback, training, and cross-phase communication.
Quality Assurance Specialists with 31+ years experience check jobs at Top Out and Trim.
On site Supervisors - Our Supervisors with 45+ years experience are on the job every day.
All plumbers are paid hourly - not by piece work. That means they are not motivated to take shortcuts or avoid going back for service work and repairs.
Weekly safety meetings attended by all employees.
We encourage trade meetings and strive to develop positive trade relationships.
Great Customer Service
Fully integrated information management from start of home through all customer service with homebuyer and instant access to all work performed at a home. Our system of checks and double checks ensures an extremely high rate of on-time appointments that are rarely missed.
House of Refuge – supporting transitional housing & supportive services in Maricopa County, to homeless individuals, families & victims of domestic violence